• Address 1 Shawan Rd, Cockeysville, MD 21030
Well Medical Center, PC 800-704-1947

The Medical Office

Affordable Virtual Receptionist & Billing Solutions for Startup Practices

Virtual Receptionist Packages

FREEMIUM

Startup Essentials Kit (PDF Guide)

  • New Practice Startup Checklist
  • Phone Script Templates
  • DIY Scheduling Tutorial

Tier 1 - Basic Support

  • 📞Live Call Answering & Voicemail Support
  • 📩Message Forwarding (Text & Email)
  • 🔔Appointment Reminders (Manual)

Tier 2 - Scheduler

  • 📞All Tier 1 Features
  • 📅Patient Scheduling (EHR/Portal Access)
  • Waitlist & Cancellation List Management

Tier 3 - Full Service Admin

  • 📞All Tier 2 Features
  • 📋Referrals Processing
  • 📝Prior Authorizations
  • 💊Medication Refills Coordination
  • 👩‍💼Admin Support Coverage (MA PTO/Vacation)

Ala Carte Add-Ons

Prior Authorization Only
Patient Scheduling Only
Medical Records Requests Handling
Insurance Verification / Eligibility Checks
On-Demand Admin Support (Emergency Coverage)
Portal Management (Referrals, Messages, Tasks)
Daily Claims Submission (Basic Billing Add-on)
Monthly Accounts Reconciliation
Patient Collections Follow-Up (Soft Touch)
Custom Reports & Practice Analytics

Billing Solutions Packages

Tier 1 - Billing Starter

  • 📞Phone Patient Support for Billing Queries
  • 📋Eligibility Verification & Copay Collection
  • 📤Daily Claims Submission

Tier 2 - Growth Billing

  • All Tier 1 Features
  • 🔄Claims Rejections Management
  • 📊Monthly Accounts Reconciliation
  • 📑Secondary Claims Filing

Tier 3 - Full Revenue Cycle

  • All Tier 2 Features
  • 📞Patient Collections Follow-up
  • 📈Custom Financial Reporting
  • 📥Accounts Receivable Recovery Projects
  • 📃Denials Appeals Management

 


Your Office Management Team (YOMT)

One Team. All Your Back Office Needs.

Reception • Billing • Credentialing • Social Media • SEO • Chatbots

Book a Free Consultation

Our Services

Reception & Scheduling

Live answering, EMR scheduling, insurance eligibility checks, patient intake coordination.

Billing & Credentialing

Claims submission, payment posting, denial management, provider enrollment.

Virtual Front Desk Concierge

Lab follow-up calls, medical records, patient onboarding, EMR data entry.

Social Media Management

Content creation, engagement, reputation management for medical practices.

Tidio/Chatbot Management

Custom chat flow design, AI response setup, lead capture integration.

SEO & Website Services

Medical website builds, Google optimization, local SEO strategies.

Service Packages

Starter Package

Reception + Scheduling + Eligibility Verification

Growth Package

Starter + Billing Support + Credentialing

Full Practice Suite

Growth Package + Social Media + SEO + Chatbot

Let’s Connect

Ready to simplify your practice operations? Contact us today.

Email Us

© 2025 Your Office Management Team. All rights reserved.

 

Book Online
Verified by MonsterInsights